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Thank you for reaching out. Our team is already reviewing your luggage storage inquiry and will respond shortly to the email address you provided.

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Want to send us photos or documents?

If you have locker images or screenshots of the issue, you can easily send them via email:

  1. Send an email to
  2. Use this subject in your email: "File ticket n. N/A"
  3. Alternatively click here to directly open your mail app with all details pre-filled
  4. Simply add your files as attachments to the email

What happens next?

1. Confirmation email coming
In a few minutes, you'll receive an email with your request summary and reference number.
2. An expert reviews your case
A member of our luggage storage specialist team will analyze your request to find the best solution.
3. Response within 24 hours
You'll receive a personalized email response, typically within 24 business hours (often sooner!).
4. Complete resolution
We'll work with you until your issue is fully resolved.